Abbott

NeuroSphere MyPath: a patient app for tracking pain relief during a spinal cord stimulation trial, plus the physician portal. Designed at BCG Digital Ventures for Abbott.

Role
Sole designer
Designs circa
2020
Employment type
Consultancy (BCGDV)
Type
Native mobile
Status
Launched

Onboarding & Baseline

25 screens
Neurosphere MyPath
Neurosphere MyPathThe companion app for patients trialling an Abbott spinal cord or DRG stimulator. Redesigned from a pain-only MVP and launched as NeuroSphere myPath.
Four ways in
Four ways inPatients, physicians, Abbott reps and the simply curious each get a different app from the first tap.
Create your account
Create your accountA short sign-up with clear consent.
Welcome back
Welcome backReturning patients sign in with a phone number.
Let's learn about you
Let's learn about youConnects the patient to their physician, or helps them invite one if they're not listed yet.
Find your physician
Find your physicianSearch by name and hospital, with a way out if they're not listed.
Map where it hurts
Map where it hurtsA left/right body map. The areas chosen here shape every survey, goal and report that follows.
Physical function
Physical functionBaseline questions about everyday tasks like chores and yard work.
Physical function
Physical functionCan you run errands and shop?
Section complete
Section completeShort, finishable sections with progress and a way to review answers.
How you've been feeling
How you've been feelingAnxiety over the past seven days, captured before the trial starts.
Two down, one to go
Two down, one to goSection progress before the pain baseline.
A 4 means the same to everyone
A 4 means the same to everyoneA swipeable 0–10 scale where every number has a plain description, so ratings are consistent between patients.
Your pain level
Your pain levelSets expectations: why this survey matters and how long it takes.
Pain, area by area
Pain, area by areaThe survey asks about each area the patient chose, by name.
Pain, area by area
Pain, area by areaRating the pelvis, with the description for a 9.
Pain, area by area
Pain, area by areaRating the lower back.
Overall pain
Overall painOne number for the whole week.
Sleep and well-being
Sleep and well-beingIntroducing the quality-of-life questions that sit alongside pain.
Sleep
SleepRated 1–5 over the past week.
Mood
MoodRated 1–5 over the past week.
Activity goals
Activity goalsPatients choose what they want to get better at: standing, walking or sitting.
Sitting
SittingBaseline rating for a chosen activity.
My avatar
My avatarChoose an illustrated avatar.
My photo
My photoOr use a photo.

Goals & Daily Check-ins

22 screens
My goals, mid-trial
My goals, mid-trialEach goal shows change against pre-trial and a day-by-day record.
My goals, mid-trial
My goals, mid-trialWalking, standing, sleep, sitting and mood against pre-trial, with Apple Health tracking.
Day one
Day oneGoals waiting for their first report.
Tips for each goal
Tips for each goalAdvice for sleep, mood, walking, standing and sitting.
Has your mood improved?
Has your mood improved?Every goal check compares against the patient's own pre-trial rating.
Has your sleep improved?
Has your sleep improved?A lot better, a little better, or none.
Has your standing improved?
Has your standing improved?Compared to before the trial.
Has your walking improved?
Has your walking improved?Compared to before the trial.
Has your sitting improved?
Has your sitting improved?Compared to before the trial.
Set a walking goal
Set a walking goal15, 30 or 45 minutes a day, with a reason it helps.
Did you practise mindfulness?
Did you practise mindfulness?A one-tap yes or no.
Eight hours' sleep?
Eight hours' sleep?Yes or no, or let Apple Health answer.
Stand once an hour?
Stand once an hour?Yes or no, or track automatically.
Walk for 30 minutes?
Walk for 30 minutes?Yes or no, or track automatically.
Edit goals
Edit goalsAdd your own goal or choose from presets.
Daily check-in
Daily check-inHas your pain changed since before the trial?
Read back before you submit
Read back before you submitYesterday's answer is shown, and today's is restated as a sentence so mistakes are caught before they reach the doctor.
Relief, as a percentage
Relief, as a percentageDaily relief per body area against pre-trial — the number physicians and insurers need.
Very significant relief
Very significant relief80% relief in the right knee, nudged up or down from yesterday's answer.
Ready to submit?
Ready to submit?'My right knee feels 10% better than yesterday.'
Goals in the daily check-in
Goals in the daily check-inActivity goals folded into the same flow.
Done for today
Done for todayA one-tap rating of the trial so far, which also alerts the care team.

My Data & Stories

11 screens
My data
My dataOverall relief, relief per body area and well-being, with a report to download and share.
Well-being over the trial
Well-being over the trialSleep, mood and activity trends by day.
Relief over the trial
Relief over the trialRelief per area by day, with the pain baseline alongside.
Stories from people like me
Stories from people like meShort videos from patients with the same kind of pain, sorted by where it hurts.
All stories
All storiesEvery story, grouped by pain area.
Watching a story
Watching a storyCaptioned video from a patient who's been through it.
About this story
About this storyPaused, with the story's summary.
FAQs
FAQsCommon questions about neurostimulation, ranked by how many people found them helpful.
What to expect
What to expectFAQs filtered to where the patient is in the process.
Menu
MenuProfile with trial dates, preferences, reminders and support.
Learn first, sign up later
Learn first, sign up laterStories for people considering the therapy, ending in an invitation to create an account.

Care Team

11 screens
The care team's dashboard
The care team's dashboardTrial patients, guests waiting to start, permanent patients by time since implant, and anyone flagged.
Who are you looking for?
Who are you looking for?Filter by patients, providers or Abbott reps.
Patients by stage
Patients by stageAll, trial, permanent or guests.
Every patient at a glance
Every patient at a glanceTherapy type, trial stage, pain trend and satisfaction score on each card.
Guests
GuestsInvited and waiting patients, so nobody stalls before their trial.
Trial patients
Trial patientsWho's ending their trial and who's asked for a permanent implant.
Trial patients
Trial patientsAll trial patients with their pain trend.
Permanent patients
Permanent patientsPatients with an implant, and how satisfied they are.
Permanent patients
Permanent patientsThe permanent list, continued.
Flagged
FlaggedLow-satisfaction patients surface automatically for follow-up, with Mark Resolved.
One shared patient log
One shared patient logRep notes on device settings and patient feedback in one timeline for the whole care team.